Please make certain that your password:

• Is at least eight (8) characters long
• Contains at least one (1) number, please note that the number cannot be on the beginning or end of your password (i.e. pass1word)
• Is not identical or simillar to a previous password

In addition, you will automatically be prompted to change your password every ninety (90) days

Should you have any questions about these guidelines,

Agents: Should you have any questions please contact our Customer Care Center at
China - customerservicechina@aig.com

Employees: Please contact Help Desk for assistance with this web site.